HerFace Privacy Policy

This privacy policy covers the use of the web site located at http://www.herface.net, http://www.herface.com and the services provided by HerFace ("HerFace"), including how HerFace treats personal information that HerFace collects and receives. Pursuant to HerFace's Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that HerFace does not own or control, or individuals that HerFace does not employ or manage.

Effective Date: 10/10/2009

HerFace complies with the EU Safe Harbor framework set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

Information Collection and How it is Used

General Information:

  • HerFace will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.
  • Your username, HerFace ID or alias is displayed throughout HerFace (and so available to the public) and is connected to all of your HerFace activity. Other people can see your purchases, items for sale, store, feedback, ratings and associated comments.
  • HerFace collects personal information when you register to use HerFace services or to post content on HerFace. At registration you are asked for your email address and certain other optional information.
  • If you would like to obtain a Seller account, HerFace will ask for your billing address, phone number, and credit card information.
  • HerFace automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. This data is only used in the aggregate.
  • HerFace uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in HerFace's user registration databases when you register with HerFace. IP addresses may be used for various research purposes.

Service-related Announcements

HerFace will send you a welcome/confirmation email when you sign up for HerFace's services. Receipt of this email is required for using HerFace's services.

HerFace will send you service-related announcements on rare occasions when it is necessary to do so.

You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by emailing contactus@herface.net from the email address you signed up with.

Administrative Messages

HerFace may periodically email you with administrative messages. HerFace will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information HerFace collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt-out by emailing contactus@herface.net.

Newsletter Emails

HerFace offers subscriptions to HerFace email newsletters. To opt-in, HerFace will ask for your email address and the newsletter(s) you wish to receive. This email address will only be used for this feature. You may change your subscription or unsubscribe at anytime by following the instructions contained in the email.

Choice/Opt-out

If you no longer wish to receive administrative messages, you may opt-out by emailing contactus@herface.net. Please note that if you do not wish to receive administrative messages from us, those notices will still govern your use of the HerFace website and service, and you are responsible for reviewing such notices for changes.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use HerFace products or services that require you to "sign in," and you may not be able to take full advantage of the HerFace service. HerFace uses its own cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of preferences you specify while you are using HerFace's services; display the most appropriate advertising banners, based on your interests and activity on HerFace; estimate and report HerFace's total audience size and traffic; conduct research to improve HerFace's content and services. HerFace cookies do not collect personal information, and HerFace does not combine information collected through cookies with other personal information to tell us who you are or what your username or email address is.

Tracking Technologies

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to your personally identifiable information. The use of cookies by our third party tracking partners is not covered by our privacy statement. We do not have access or control over these cookies. Our partners use session ID cookies to support our site functionality such as web analytics reporting.

Information Sharing and Disclosure

When you post a message, your HerFace ID or alias is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. HerFace may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the HerFace Terms of Use. HerFace may disclose personally identifiable information to parties in compliance with HerFace's Copyright and Intellectual Property Policy, as HerFace in HerFace's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, HerFace may disclose name, street address, city, state, zip code, country, phone number, email address and company name. HerFace may share aggregated demographic information with business partners.

HerFace is affiliated with a variety of businesses and works closely with them. These businesses may operate stores on the HerFace website or sell items to you from the HerFace website. HerFace may also provide services or sell products jointly with affiliated businesses. Due to the nature of HerFace's business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.

HerFace employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.

HerFace will not rent, sell, or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when HerFace has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of HerFace's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, HerFace may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. HerFace will transfer information about you if HerFace is acquired by or merged with another company. In this event, HerFace will notify you by email or by putting a prominent notice on the HerFace web site before information about you is transferred and becomes subject to a different privacy policy.

As part of the buying and selling process, you may obtain another HerFace user's email address, shipping address and/or other information. Pursuant to HerFace's Terms of Use, you have a limited license to use this information. This information should only be used for HerFace-related communications or for HerFace-facilitated transactions. HerFace has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any HerFace user to your email or physical mail list.

Without limiting the above, in an effort to respect your privacy and HerFace's ability to keep the community free from bad actors, HerFace will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when HerFace believes in good faith that the disclosure of information is necessary to protect HerFace's rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Forums / Chat Rooms / Comments

If you use a forum or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by others or could be used to send you unsolicited messages. HerFace is not responsible for the personally identifiable information you choose to submit in these forums.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information HerFace collects from you. If you disclose your information to others, whether they are buyers or sellers on HerFace or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. HerFace does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. HerFace is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the HerFace site. HerFace encourages you to ask questions before you disclose your personal information to others.

Editing and Deleting Account Information

You can change your HerFace Account Information (except your username), at any time. HerFace may send you certain communications relating to the HerFace service, such as service-related announcements and administrative messages that are considered part of your HerFace account. You can delete your HerFace account by emailing contactus@herface.net. Please note that your identification, billing and contact information may remain in HerFace's records for some period.

HerFace limits access to personal information about you to employees who HerFace believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your HerFace Account Information is password-protected.

If your personally identifiable information changes you may correct or update it by making the change on Your HerFace Page. You may delete or deactivate your account by emailing Customer Support at contactus@herface.net or by postal mail at the contact information listed below. HerFace will respond to your request within 10-20 business days.

Security

The security of your personal information is important to us. Your HerFace account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. HerFace follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once HerFace receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while HerFace strives to use commercially acceptable means to protect your personal information, HerFace cannot guarantee its absolute security. If you have any questions about security on HerFace's Web site, you can email HerFace at contactus@herface.net.

Changes to this Privacy Policy

If the privacy policy is changed, HerFace will post changes so that you are aware of those changes. HerFace reserves the right to modify this privacy statement at any time, so please review it frequently. If HerFace makes material changes to this policy you will be notified here, by email, or other places HerFace deems appropriate.